| Introduction and Overview |
| 1 | Lecture and Discussion: Course Importance, Topics, Logistics | |
| 2 | Case Discussion: Royal Caribbean Cruises Ltd. | |
| Module I: Project Management: The Realities of Hitting a Moving Target |
| 3 | Case Discussion: Administrative Data Project (A) | |
| 4 | Case Discussion: Administrative Data Project (B and C) | Introduction of course project exercise |
| 5 | Case Discussion: AIRNow Presentation, Visitor: Jane Linder | |
| 6 | Case: PharmaCo Presentation, Visitor: Ben Porter | |
| Module II: Implementation and Change: "Technology is the Least of Our Problems" |
| 7 | Case Discussion: First National City Bank Operating Group | Short paper due (one of three, chosen from five options) |
| 8 | Continuation of First National City Bank Operating Group Discussion | |
| 9 | Case Discussion: Dow Corning | Project plan due |
| 10 | Implementation Readings Review, and Visitor on ERP Implementation Experience: Mike Shanno, EMC Corporation | |
| Module III: Management of the IT Function: The Genie Behind the Curtain |
| 11 | RFID, Visitor: Prof. Brian Subirana | |
| 12 | Case Discussion: Care Group | Short paper due (one of three, chosen from five options) |
| 13 | Case Discussion: Lifeline, Visitor: CIO Rich Reich | |
| 14 | Class Discussion of Student Projects | |
| 15 | Visitor: Arup Gupta, CEO, Tata Consultancy Services | |
| Module IV: IT Support for Business Operations: Doing Things Faster and Better |
| 16 | Special Assignment on Getting Business Value from IT Frameworks | |
| 17 | The MIT Process Handbook, Visitor: Prof. Tom Malone | Short paper due (one of three, chosen from five options) |
| 18 | Web Services and Business Process Management, Visitor: Evan Mamas | |
| Module V: Strategic Systems and Digital Transformation: IT for New Things |
| 19 | TYCO Readings, Visitor: CIO Dana Deasy | Project status report due |
| 20 | ACE Case, US Customs Transformation | Short paper due (one of three, chosen from five options) |
| 21 | Business Strategy | |
| 22 | Visitor: Omar Baig, IFC / World Bank | Project status report due |
| Module VI: Team Reports, Course Summary |
| 23 | Team Project Presentations | |
| 24 | Team Project Presentations (cont.) | Short paper due (one of three, chosen from five options) |
| 25 | Discussion / Debate: "Does IT Matter?" | |
| 26 | Closing Lecture and Discussion | Team project papers due |