| LEC # | TOPICS | READINGS |
|---|---|---|
| 1 | Introduction to Democratic Decision-making in the Public Sector |  Shapiro, Ian. The State of Democratic Theory. Princeton, NJ: Princeton University Press, 2003, pp. 10-34. ISBN: 0691115478. |
| 2 | Challenging the Conventional Wisdom About Conflict Management and Dispute Resolution in the Public Sector | Fisher, Roger, and William Ury. Getting to Yes. 2nd ed. Boston, MA: Houghton-Mifflin, 1991. ISBN: 0140157352. |
| 3 | The Mutual Gains Approach to Negotiation | Susskind, Lawrence, and Jeffrey Cruikshank. Breaking the Impasse: Consensual Approaches to Resolving Public Disputes. New York, NY: Basic Books, 1987, chapters 1-4. ISBN: 0465007503. Susskind, Lawrence, Paul Levy, and Jennifer Thomas-Larmer. Negotiating Environmental Agreements. Washington, DC: Island Press, 1999, pp. 1-40. ISBN: 1559636335. |
| 4 | When and Whether to Use Hard Bargaining | Raiffa, Howard. The Art and Science of Negotiation . Cambridge, MA: Belknap Press, 1985, pp. 20-32. ISBN: 067404813X. |
| 5 | An Introduction to Consensus Building in Theory and Practice | Susskind, Lawrence, and Jeffrey Cruikshank. Breaking Robert's Rules: A Consensus Building Alternative to Parliamentary Procedure (DRAFT), chapters 1 and 2. (To be handed out in class.) |
| 6 | Conflict Assessment: Analyzing Stakeholder Interests |
|
| 7 | Distributive vs. Integrative Bargaining (Creating Value) | Lewicki, Roy J., and Joseph A. Leterer. Negotiation: Readings, Exercises, and Cases. Homewood, IL: R. D. Irwin, 1985, chapter 5, pp. 101-128. ISBN: 0256026343. |
| 8 | Multi-party Negotiation | |
| 9 | Coalition Theory and Representation | Raiffa, Howard. The Art and Science of Negotiation. Cambridge, MA: Belknap Press, 1985, pp. 257-274. ISBN: 067404813X. Sebenius, James. "Sequencing to Build Coalitions: With whom should I talk first?" In Wise Choices: Decisions, Games, and Negotiations. Edited by R. Zeckerhauser, R. Keeney, and J. Sebenius. Boston, MA: Harvard Business School Press, 1994, pp. 324-348. ISBN: 0875846777. |
| 10 | Review Multi-party Negotiation Dynamics | Laws, David. "Representation of Stakeholder Interests." Chapter 6 in The Consensus Building Handbook. Thousand Oaks, CA: Sage, 1999, pp. 241-285. ISBN: 0761908447. |
| 11 | Cooperative vs. Competitive Styles of Negotiation: The Role of Gender and Culture in Negotiation | Kolb, Deborah. "Her Place at the Table: A Consideration of Gender Issues in Negotiation." PON Working Paper 88-5. ———. Everyday Negotiation: Navigating the hidden agendas in bargaining. San Francisco, CA: Jossey-Bass, 2002, chapter 7, pp. 277-308. ISBN: 0787965014. |
| 12 | Introduction to Facilitation | Straus, David. "Managing Meetings to Build Consensus." Chapter 7 in The Consensus Building Handbook. Thousand Oaks, CA: Sage, 2000, pp. 287-324. ISBN: 0761908447. Schwarz, Roger M. "Group Facilitation and the Role of the Facilitator, What Makes Work Groups Effective." In The Skilled Facilitator: Practical Wisdom for Developing Effective Groups. San Francisco, CA: Jossey Bass, 1994, pp. 3-41. ISBN: 1555426387. |
| 13 | Roles and Responsibilities of the Facilitator | Moore, Christopher W. "How Mediation Works." In The Mediation Process: Practical Strategies for Resolving Conflict. San Francisco, CA: Jossey Bass, 1986, pp. 13-43. ISBN: 0875896731. |
| 14 | Introduction to Mediation | |
| 15 | The Roles and Responsibilities of the Mediator | |
| 16 | The Roles and Responsibilities of the Mediator II | |
| 17 | Mediating in Unequal Power Situations | Susskind, Lawrence. "Environmental Mediation and the Accountability Problem." Vermont Law Review 6, no. 1 (Spring 1981): 1-47. Susskind, Lawrence, and Connie Ozawa. "Mediated Negotiation in the Public Sector: The Planner as Mediator." Journal of Planning Education and Research 4, no. 1 (August 1984): 5-15. Fisher, Roger. "Negotiation Power." American Behavioral Scientist 27 (1983): 149-166. |
| 18 | Mediating Cross-culturally | Avruch, Kevin. Culture and Conflict Resolution. Washington, DC: United States Institute of Peace, 1998, Parts 3-4, pp. 57-108. ISBN: 1878379828. |
| 19 | Mediator Ethics | Gensberg, Alexis. Mediating Inequality: Mediators' perspectives in power imbalances in public disputes. Cambridge, MA: Program on Negotiation. 2003, pp. 4, 23-31, 60-63, 71-72. (PDF) |
| 20 | Dispute Systems Design: State Offices of Mediation | Handouts on State Offices of Mediation and the Proposed U.S. Consensus Council. (To be handed out in class.) |
| 21 | Dispute Systems Design: National Consensus Council | |
| 22 | Guest Panel of Dispute Resolution Practitioners | Forester, John. "Dealing with Deep Value Differences." Chapter 12 in Consensus Building Handbook. Thousand Oaks, CA: Sage Publications, 1999, pp. 463-493. ISBN: 0761908447. Susskind and Field. Dealing with an Angry Public: The Mutual Gains Approach. New York, NY: Free Press, 1997, chapters 1 and 6, pp. 1-14, 152-197. ISBN: 0684823020. Schon, Donald, and Martin Rein. Frame Reflection. New York, NY: Basic Books, 1994, chapters 1 and 2, pp. 3-36. ISBN: 0465025064. |
| 23 | Value-based Public Disputes | |
| 24 | Value-based Public Disputes (cont.) | |
| 25 | Final Exam |
Table of Contents
Study Materials
Readings
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Books to Purchase
Fisher, Roger, and William Ury. Getting to Yes. 2nd ed. Boston: Houghton-Mifflin, 1991. ISBN: 0140157352. (Paperback.)
This is a short paperback.
Susskind, Lawrence, and Jeffrey Cruikshank. Breaking the Impasse: Consensual Approaches to Resolving Public Disputes. New York: Basic Books, 1987. Reprint edition, 1989. ISBN: 0465007503. (Paperback, Out of Print.)
This is background reading.
Susskind, Lawrence, Paul Levy, and Jennifer Thomas-Larmer. Negotiating Environmental Agreements. Washington, DC: Island Press, 1999. ISBN: 1559636335. (Paperback.)
This is a summary of the theory of mutual gains negotiation.