Job No. 159991
- Job Title:
- Academic Advisor/Counselor Intermediate
- Employer:
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University of Michigan-Ann Arbor
- Location:
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Ann Arbor , MI
- Posting Date:
- 02-Nov-2026
- Description:
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Job Summary
The University of Michigan-Dearborn College of Arts, Sciences, and Letters (CASL) has an exciting opportunity for an Academic Advisor Intermediate. CASL is home to traditional liberal arts and science majors, such as English, Psychology, and Biology, as well as interdisciplinary majors like Criminology and Criminal Justice and Women?s and Gender Studies. CASL Advising works with undergraduate transfer students from orientation until graduation, and with freshmen once they have successfully transitioned from the first year advising center (START). CASL Advising also assists CASL graduate programs with records support and graduation audits.
Responsibilities*
General academic advising (70%):
Manage a caseload of 300-350 undergraduate students
Meet with 8-10 students daily via in-person appointments, virtual or phone appointments, or drop-in appointments: provide academic advising to undergraduate students on course selection, curriculum requirements, registration deadlines, college and university policies, and campus resources; provide accurate information, advice, and counsel regarding academic/career options; make appropriate referrals to support services
Meet with new transfer students for academic orientation
Outreach to specific populations of students, such as probationary students, those with early alerts, etc.
Assist students with preparing for study abroad and complete advisor recommendation
Prepare and review junior year audits
Route petitions to appropriate faculty and enter degree audit exceptions if approved
Answer questions via email from students, faculty, and staff
Records functions (15%):
Review, evaluate, and request changes to advanced standing for courses taken off-campus; facilitate the review of petitions by faculty and process any required changes
Communicate with Financial Aid regarding students with Course Program of Study and other financial aid issues (10%)
Assist at academic orientation for incoming freshmen (5%)
Special projects/duties as assigned
Required Qualifications*
Bachelors degree, or an equivalent combination of education and experience, in related field
A minimum of two years of experience in advising/counseling or higher education administration
Strong oral and written communication skills and a commitment to detail-oriented accuracy
Ability to balance multiple tasks, work under pressure at peak times, and set priorities
Ability to exercise initiative and work independently
Positive, service-oriented approach to tasks, and an eagerness to assist students
Ability to learn new skills, use new technologies, and understand new policies
Demonstrated high levels of energy, initiative, and integrity
Desired Qualifications*
Bachelors degree in a liberal arts or science field
Masters degree in higher education or student affairs
Three or more years advising liberal arts students
Knowledge of student development theory; experience with using multiple advising philosophies
Working knowledge of Banner, Degree Works, and Salesforce
Experience with case management model of academic advising
Experience working on a regional commuter campus with a diverse student body
- Contact information:
- University of Michigan-Ann Arbor
- Ann Arbor, MI 48109
- United States
- Employer's Website:
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