Job No. 157608
- Job Title:
- IT Specialist
- Employer:
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Blue Ridge Community College
- Location:
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Flat Rock , NC
- Posting Date:
- 26-Jan-2026
- Description:
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The Blue Ridge team is excited by every opportunity to be creative, innovative, and engaging. We do this by working alongside our staff to ensure we provide a modern, technologically advanced institution for the community. We are here to support our Students to ensure they reach their highest potential. Our team engages with the community to ensure that we are consistently meeting standards and then rising above them. Guiding students along their educational journey is our calling and we are looking for like-minded teammates to help us serve our community. Whether a student is entering the workforce for the first time, entering a new profession, or just expanding their knowledge, we are here to provide the necessary tools to accomplish all their goals. Working together, no elevation is too high, and no summit is unreachable.
Examples of Duties
Maintain software and hardware of classroom and employee computers, including the physical placement of equipment, and employing cable management
Troubleshoot technical issues related to desktop and laptop computers, printers, telephones, online services, and other IT systems
Provide in-person and remote technical support to assist employees and students with technical questions, and provide operational support for software applications and IT systems
Operate video conference equipment (ITV) and facilitate video distance learning sessions
Document support requests and resolutions using electronic issue tracking systems
Perform user administration using Microsoft Active Directory
Create and maintain training and usage documentation for software applications
Support a variety of technologie,s including Windows and Macintosh computers, tablet computers, and software applications such as Microsoft Office
Perform common network administration tasks such as port configuration, VLAN assignment and firmware updates on LAN and WLAN infrastructure
Maintain accurate network and change management documentation
Ensure compliance and confidentiality with all policies and procedures of the College, NC Community College System, and applicable State and Federal agencies.
Perform other duties as assigned.
Qualifications
Education
Minimum of an associate degree in a technology-related field, or current enrollment with expected completion within the next academic term. A bachelor’s degree is preferred.
Experience
One year of technical support experience or completion of an IT internship preferred
Basic understanding of Windows desktop and server environments
Familiarity with LAN, wireless, and Internet Protocol (IP) networking concepts
Exposure to supporting technology in an educational or similar environment preferred
Strong communication and teamwork skills with a proactive, problem-solving mindset
Preferred Qualifications
Industry-recognized certifications in desktop or server support (e.g., Microsoft Certified Professional)
Skills and Know-How
The ideal candidate will demonstrate strong personal and professional integrity, effective verbal and written communication skills, and a commitment to safety. Proficiency with Microsoft Office or similar productivity suites, database systems, College email and web platforms, and other applications associated with the position is expected.
Additional Information
Physical Demands
Ability to perform all duties associated with the position, including lifting, prolonged standing, sitting, bending, stooping, and operating tools and equipment as required.
- Contact information:
- Blue Ridge Community College
- Flat Rock, NC 28731
- United States
- Employer's Website:
-
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