Job No. 159076
- Job Title:
- Program Coordinator, Capital Pathways
- Employer:
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George Mason University
- Location:
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Fairfax , VA
- Posting Date:
- 22-Jul-2026
- Description:
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About the Position:
The Program Coordinator supports the effective implementation of the SBDC Capital Pathways Program. The Coordinator manages client intake and referral processes, maintains high-quality data and reporting systems, and supports outreach, training, and grants administration. This role requires strong communication and organizational skills, shown interest in small business and local economic development, and the ability to support program delivery in alignment with federal grant requirements and timelines.
The Program Coordinator will work primarily in the SBDC's Fairfax Virginia offices, with the possibility of a hybrid work arrangement.
Responsibilities:
Client Intake, Outreach, & Event Support:
Conducts initial intake calls with prospective clients to assess business needs and determine program fit;
Refers clients to the appropriate technical assistance advisors or partners based on their needs and eligibility;
Follows-up with clients after missed meetings, cancellations, or expressions of interest; and
Hosts Zoom webinars and assists in filtering and organizing participant questions, and coordinating logistics for in-person trainings.
Client Relationship Management (CRM) Software Data Management:
Performs routine audits of client data in the CRM system to ensure completeness and accuracy;
Ensures meeting notes and client interaction records are documented appropriately for reporting and analysis;
Enters events into the CRM system, tracks attendance, and reconciles events; and
Tracks and reports on impact by Capital Pathways' clients.
Program Communications & Reporting Support:
Assists in the preparation of program newsletters, webinar promotions, client success stories, and annual reports; and
Helps collect relevant data and materials from partners and internal systems.
Administrative & Grant Support:
Populates monthly budget monitoring tools and supports tracking spending against program budget;
Supports grant compliance by tracking sponsor reporting deadlines; and
Processes vendor invoices and assists with procurement documentation as needed.
Required Qualifications:
Bachelor’s degree in related field, or equivalent combination of education and experience;
Experience using Microsoft Office applications in a professional setting;
Experience professionally engaging with diverse stakeholders, clients, or program participants;
Experience learning and handling administrative and programmatic tasks independently;
Excellent writing and communication skills, with the ability to produce professional emails, reports, and meeting notes;
Strong organizational skills, with the ability to manage multiple tasks and deadlines with minimal supervision;
Professional interpersonal skills and the ability to engage confidently with small business clients and external stakeholders;
Self-starter with initiative and curiosity, and eager to learn new concepts relevant to the program;
Comfortable contributing ideas and participating actively in collaborative team discussions;
Strong attention to detail, especially in data entry, recordkeeping, and financial tracking; and
Proficiency in Microsoft Office Suite, especially Outlook, Word, and Excel.
Preferred Qualifications
Experience supporting small business, entrepreneurship, or economic development programs;
Exposure to or work with underserved business communities;
Experience working with financial institutions, community lenders, or access-to-capital initiatives;
Experience supporting program compliance or reporting requirements for federally funded or grant-supported programs;
Experience drafting or helping develop communication materials such as success stories, program reports, or newsletters;
Experience planning or providing logistical support for webinars, trainings, or community-facing events;
Knowledge of small business development, entrepreneurship support services, or local economic ecosystems;
Bilingual or multilingual communication skills preferred;
Ability to support the preparation of public-facing materials like newsletters, client success stories, or program updates; and
Familiarity with federal or state program requirements, particularly related to grants or contracts.
- Contact information:
- George Mason University
- Fairfax, VA 22030
- United States
- Employer's Website:
-
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