Job No. 155016
- Job Title:
- Manager, Business Operations
- Employer:
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Rochester Institute of Technology
- Location:
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Rochester , NY
- Posting Date:
- 27-Feb-2025
- Description:
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Job Summary
Student Affairs is a dynamic organization dedicated to the delivery of comprehensive programs and services to engage, support and develop students throughout their educational experience. We value individual and cultural diversity and inclusion: our staff members support these values by communicating and interacting with diverse groups of people, creating collaborative and caring working relationships that support student success.
Reporting to the Associate Vice President for Student Engagement and Community Life (AVP), the Manager of Business Operations provides leadership for all Student Engagement and Community Life finances (totaling more than $16M) and human resource functions for departments reporting to the AVP. Performs complex accounting, budget and human resource functions for the Centers of Residence Life, Campus Life, Leadership and Civic Engagement, Parent and Family Programs, Student Conduct and Conflict Resolution and Margaret’s House Child Care Center. Serves as an integral member of the AVP’s senior leadership team to provide fiscal counsel, develop strategic financial direction, and provide on-going evaluation of resource allocation and internal controls to ensure allocation of University budget funds and the Student Activity Fee (SAF) is appropriate and in compliance with policies and procedures of RIT. The Manager will provide reporting and analysis to the AVP and Student Engagement team directors related to operating, revenue, capital, gift, endowment, special project, and various revenue streams and chargebacks. The position will perform complex cyclical, ad hoc, and time sensitive financial analysis, human resource headcount and salary research and reporting, as well as communicate RIT policies and procedures. The Manager provides guidance and functional oversight to multiple operations staff and managers within the Engagement centers.
Please note: this position requires the ability to work evenings and weekends as needed.
Job Responsibilities
Manages the budget and financial responsibilities for all departments within Engagement departments, totaling over $16M. Tracks operating, revenue, capital, gift and discretionary account spending and researches variances. Prepares, analyzes and presents monthly financial information to AVP and directors, highlighting relevant financial issues and trends. Prepares salary reconciliations each month. Prepares quarterly financial projections to forecast year-end balances. Resolves deficits on projects. Tracks open position pool (FTE’s and dollars). Monitors capital spending to ensure funding availability, and determines correct general ledger account for capital expenditures.
Leads all functions related to human resource management. Supervises staff creating requisitions for incremental and replacement positions in Brassring. Designs and implements recruitment protocols for positions. Manages campus visits involving overnight travel. Ensures all Position Control numbers have been requested and are accurate for each position. Reviews Oracle Manager Self-Serve Reports for accuracy, works with HR and Payroll to resolve discrepancies. Models the financial impact of various wage and benefit scenarios.
Develops annual operating budget for all offices under the AVP to include, detailed budget preparation, salary planning, capital planning, budget reallocations. Prepares for and directs budget reviews with departmental and divisional leadership. Leads annual budgetary requests and hearing process. Assists AVP with annual merit planning and identifying resource allocations.
Supervises Engagement business operations and workflow specific to technology inventory/replacement, records retention protocols, search committee training and information handling standards. Leads a team of department representatives to execute these business operations concurrently across all departments.
Provides guidance and oversight to Senior Staff Specialists in Student Conduct, Residence Life, and Leadership and Civic Engagement, Administrative Coordinator for AVP and Sr. Associate Director for Campus Life Operations and Assistant Director for Margaret’s House, related to University and Division standards for financial processes and issues.
Develops strategic budgeting models related to the Student Activity Fee and Reserve budget, in collaboration with the Sr. Associate Director in Campus Life who manages these budgets for day to day transactions.
Completes special projects and duties as assigned by the AVP.
Develops and implements continuous improvement plan for administrative and operational processes for office operations, polices, and procedures.
Attends staff meetings and other meetings as required.
Uses confidential, sensitive and/or private records and information, protects information appropriately.
Participates in ongoing professional development appropriate to the position and jointly identified by the employee and supervisor and/or participate on department, division and university committees, task forces and projects as assigned.
Required Qualifications
Bachelor’s degree in Accounting, Business Administration, or related field. 3-5 years of financial, budgeting, business operations and administration, or related experience. An equivalent combination of education and experience may be considered
Strong analytical skills, attention to detail and accuracy of information processed
Ability to set priorities, manage high volume complex tasks/demands simultaneously, work independently
Ability to manage and maintain confidential and private information, understanding of FERPA regulations
Proficiency using computerized financial and/or human resources enterprise systems, word processing, spreadsheet, email, and electronic calendaring software
Experience using technology and systems to support administrative, operation and program functions
Effective interpersonal skills and the ability and willingness to contribute to a team-oriented work environment
Understanding of and compliance with, the ethical and legal issues involved in the provision of services and the storage of confidential records
Excellent problem solving and troubleshooting skills
Proven ability in building relationships with a broad range of constituencies
Professional, energetic, and self-motivated with a well-defined work ethic
Organizational and project management skills
Research and assessment knowledge, experience and expertise.
Ability to establish, build and maintain effective working relationships based on respect, empathy and honesty
Effective communications skills—interpersonal, written, and electronic--including the ability to convey information in accessible terms to diverse, multicultural audiences
Knowledge of Deaf culture, American Sign Language (ASL), or willingness to learn
- Contact information:
- Rochester Institute of Technology
- Rochester, NY 14623
- United States
- Employer's Website:
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