Job No. 154711
- Job Title:
- Enrollment Services Assistant - 25000180
- Employer:
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Georgia State University
- Location:
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Atlanta , GA
- Posting Date:
- 21-Jan-2025
- Description:
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This position is primarily responsible for the initial decision review of our undergraduate admission applications along with subsequent processes to facilitate their enrollment to the University. This role will spend most of its time dedicated to working in the customer relationship management (CRM) tool Slate by Techsolutions and Banner the University’s student information system (SIS) and system of record.
WHAT MAKES THE Admissions Department A GREAT PLACE?
· A flexible work environment
· Generous benefits, including health, dental, vision, tuition assistance, retirement, etc.
· A knowledge-sharing organization that works collaboratively with a variety of partners.
· Professional development opportunity and mentorship
· A rapidly growing center within an academic setting
HERE IS WHAT YOU WILL DO
Job Duties/Responsibilities
· Reviews admission applications and makes a recommended decision based on the admission decision matrix in the CRM based on University System of Georgia (USG) policy pertaining to the Required High School Curriculum (RHSC)
· Reviews student transcripts and updates school attendance data in the CRM and SIS
· Enters college transcript coursework into the SIS
· Verifies test score information in accordance with university policy
· Resolves issues regarding payments of student application fees
· Updates student information in both the CRM and SIS
· Resolves holds on student accounts
· Supports our campus partners for enrollment events and resolving issues with applications
· Ability to maintain queries/reports in the CRM for file review
· Other duties as assigned
Disclaimer: This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties. As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion the employee’s direct supervisor.
Qualifications:
Minimum Hiring Qualifications:
Bachelor's degree; or a combination of education and related experience.
Preferred Hiring Qualifications:
Ability to retain of office policy and procedures
· Knowledge/ability to retain information regarding federal, state and USG policy pertaining to undergraduate admission and enrollment
· Ability to multi-task, pay attention to detail and exhibit excellent customer service
Ability to communicate effectively both verbally and in writing
· This is a production-based position that requires daily/weekly quotas with minimal errors
- Contact information:
- Georgia State University
- Atlanta , GA 30302
- United States
- Employer's Website:
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