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Job No. 153974

  • Job Title:
  • Instructional Technology Support Specialist
  • Employer:
  • Montana State University-Bozeman (MSU)
  • Location:
  • Bozeman , MT
  • Posting Date:
  • 29-Oct-2024
  • Description:
  • General Statement
    Responsibilities for this role include consulting with individuals looking to integrate new technologies into their coursework; developing and managing a regular schedule of trainings surrounding centrally supported instructional technologies; developing and updating how-to documentation around technology; partnering with instructional designers to encourage pedagogically sound techniques surrounding teaching and learning technologies; providing technical user support to faculty staff and students who are leveraging instructional technologies; monitoring both emerging technologies and institutional/programmatic needs. This position would report to the Manager of Teaching and Learning Technologies and partner with individuals in Information Technology, the Center for Faculty Excellence and Academic Technology and Outreach.

    The existing catalog of tools supported at Montana State University include, but are not limited to:
    Brightspace by Desire2Learn
    Panopto
    Camtasia Studio
    Canvas by Instructure
    Webex Meetings
    iClicker Cloud
    Adobe Creative Cloud
    Turnitin
    Gradescope
    Microsoft 365
    Microsoft Teams
    YuJa Panorama
    Duties and Responsibilities
    Provide technical support to end-users leveraging instructional technologies
    Design, implement, and manage educational technology trainings and programming that meet institutional and programmatic needs
    Provide consultation to faculty, staff and students looking to engage with various teaching and learning technologies
    Supporting best practices in the delivery of online and face-to-face courses, including the development of accessible course materials
    Monitor trends in pedagogy and emerging teaching and learning technologies
    Maintain knowledge of pedagogical best practices, trends, and assessment methods
    Develop and maintain catalog of centrally supported and free tools that could aid in a variety of instructional use cases
    Required Qualifications – Experience, Education, Knowledge & Skills
    A Bachelor’s degree in education, computer science, instructional design, educational technology or a related field, or equivalent experience.
    Experience delivering training to diverse sets of end-users.
    Experience working with instructional technology in higher education.
    An understanding of best practices for developing accessible, digital course materials
    Demonstrable knowledge of theories of learning, instructional models and associated pedagogy
    Preferred Qualifications – Experience, Education, Knowledge & Skills
    A Master’s degree in education, computer science instructional design, educational technology or a related field.
    Experience working with faculty and providing support in a higher education setting.
    Experience teaching in a higher education environment
    Experience managing or developing courses in a learning management system
    The Successful Candidate Will
    Excellent candidates will possess strong written and oral communication skills with the ability to communicate and collaborate effectively with faculty and staff in a variety of disciplines
    Service-oriented mindset and an inclination towards creative problem solving
    Individuals should be self-motivated, organized and able to manage multiple, diverse projects at once
    Must work well as part of a team and independently
    Position Special Requirements/Additional Information
    This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.
    Physical Demands
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.
  •  Contact information:
  • Montana State University-Bozeman (MSU)
  • Bozeman , MT 59717
  • United States
  • Employer's Website:
  • Visit Employer's website



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